These Terms and Conditions apply to the use of the FitCreature website and all purchases made through it. By accessing our website or placing an order, you agree to these terms.

 

General

FitCreature reserves the right to update or change these Terms and Conditions at any time. Changes will be effective once posted on this page.

 

You must be at least 18 years old or have permission from a parent or guardian to use this website.

 

Products and availability

All products are subject to availability.

We may limit quantities, discontinue items, or change product details at any time without notice.

We make every effort to display product colours and details accurately, but screen settings may affect how colours appear.

 

Pricing

All prices are listed in Australian dollars unless stated otherwise.

Prices may change without notice.

Shipping costs are shown at checkout before payment is completed.

 

Orders

Once you place an order, you will receive an order confirmation email.

This does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order.

If your order is cancelled, you will be refunded in full.

 

Payments

Payments are processed securely through trusted third party payment providers.

FitCreature does not store full card details.

Orders will not be dispatched until payment is successfully received.

 

Shipping

Shipping timeframes are estimates only and not guaranteed.

FitCreature is not responsible for delays caused by couriers, weather, or service disruptions.

Incorrect or incomplete addresses may result in delays or return of your parcel. Additional shipping fees may apply.

 

Returns and refunds

Our Returns and Refunds Policy forms part of these Terms and Conditions.

Please refer to that page for full details.

Nothing in this policy limits your rights under Australian Consumer Law.

 

Faulty or damaged items

If you receive a faulty or damaged item, contact us as soon as possible with your order number and photos.

We will assess the issue and offer a replacement, refund, or repair in line with Australian Consumer Law.

 

Use of website

You agree not to use this website for unlawful purposes or in a way that could damage, disable, or interfere with the site.

You must not attempt to access restricted areas or interfere with website security.

 

Intellectual property

All content on this website, including logos, images, text and designs, belongs to FitCreature and may not be copied, used, or reproduced without permission.

 

Liability

FitCreature is not liable for any indirect, incidental or consequential loss arising from the use of this website or products, except where required by law.

Nothing in these Terms and Conditions excludes your rights under Australian Consumer Law.

 

Privacy

Your personal information is handled in accordance with our Privacy Policy.

 

Governing law

These Terms and Conditions are governed by the laws of Queensland, Australia.

 

Contact

If you have any questions about these Terms and Conditions, contact us at:

FitCreature

Email: Info@fitcreature.com.au